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TECHNICAL SUPPORT Contact

All information is collected in adherence to Flash Horizon's Privacy Policy.

General information, manuals and Frequently Asked Questions are available and regularly updated in our Online Resources section.

To best inform you about your options for resolving technical questions through Flash Horizon, please submit a detailed description in the questions that follow.
We will respond within two business days.

Your contact information:(*required - to help us direct your request)

Name:*

Title:

Company:*

Website:

Region / Country:*

Phone:*

Fax:

Email:*

Gateway I.P.

Preferred contact method and your availability:

Previous Experience - Are you a:
Past Customer of Vive Synergies?
     If so who was your representative?
Current Customer of Flash Horizon?
     If so who is your representative?    
No past history with Vive or Flash Horizon - general inquiry

Which Product(s) are you inquiring about?

Please specify the enabled features and any serial numbers, 
or other identifications:

What kind of information do you require? (choose all that apply)
General application 
Network integration 
Configuration
Proper operation gives errors
Replace components
Replace manuals or other documentation
Repairs required
Questions about warrantees and repair policies
Repair / Request RMA

Please provide a detailed description of the technical problem:

   

 
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